Contact Us
Having trouble uploading a theme or plugin, or need help with a product file? Don’t worry Costeca support team is here to help resolve any issues you’re facing, no matter what.
Important Notice: To enhance our response efficiency and improve service quality, we have moved to a ticket-based support system. This change was made due to a recent rise in spam and irrelevant contacts, which affected our ability to respond promptly to genuine inquiries.
To contact us:
- Create an Account: Simply sign up on our site if you haven’t already. You don’t need to place an order to reach out—just having an account will allow you to access support.
- Submit a Support Ticket: After logging in, navigate to your account dashboard and locate the support section to submit a ticket. You can detail the issue you’re experiencing so our team can review and respond effectively.
Not registered? Create an account
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By streamlining our support through this ticket system, we’re able to organize inquiries better, reduce response times, and ensure that each customer receives timely, focused assistance. This system also allows you to track responses, so you’re always updated on the status of your request.
Thank you for helping us keep support organized, and for giving us the opportunity to provide the best possible experience at Costeca.
