Awedesk Pro Almighty Support
Newest & Most Advanced Customer Service Solution for WordPress​
Awedesk Pro Almighty Support is a highly intuitive & easy to use solution for your leads, clients, partners and everyone else you need to be in contact with.
So simple, yet so powerful.
Simple Website Form​
Support doesn’t have to be a convoluted chore anymore.
Clients can open support tickets and receive support right on your website. You get a designated support page where clients can easily and directly open tickets and track their progress.
What your customers and representatives see depends on permissions and access level that you specify.
Mobile View​
Clients don’t have to be stuck to their desktops to ask for support. Almighty Support works on Mobile screens as well.
Almighty Support will fit wonderfully with your chosen Theme, meaning it will also display appropriately in mobile view.
Customize the mobile view of your Support Page however you wish, it’s as easy as it can be for every quality WordPress plugin. It also works just as great with mobile apps, if your site uses one.
Delight your customers with the versatile functionality of your support.
Comprehensive Admin Panel​
Almighty Support features a comprehensive and easily configurable admin panel.
By default, the plugin is practically adjusted to work out-of-the-box for most setups, so it can be immediately used. Almighty Support’s main goal is to simplify and enhance your customer support, turning it into a fluid operation.
All options are clear and can be adjusted dynamically at your leisure.
Functionality and Visuals​
Choose the appearance style for your support page.
All ticket labels can be customized to suit your brand.
Changing label colors is a feature that will be implemented in a future update, as well as the possibility to choose between Light and Dark style, depending on your site’s theme.
You can also enhance your site performance by limiting the number of loaded tickets on the page, and prevent infinite loading.
Support Departments​
You can have multiple Departments for different kinds of tickets: Sales, Billing and Technical Support are available by default.
Almighty Support helps you stay on top of things by enhancing your efficiency and organization, including having departments for different ticket types.
You can create as many departments as you like, according to your business model.
Optionally, every department can have its specific assignee – appointed by you – who will respond only to their department’s tickets. More speed and quality service, less confusion.
Otherwise, tickets can just land in unassigned departments and any available agent can handle them.
Awedesk Pro Almighty Support, Awedesk Pro Almighty Support, Awedesk Pro Almighty Support.
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